Terms and conditions of use: 

Placing an Order.

• All customer need to register first before placing an order,  by registering with us, you will be able to place an order,  check your order history, change address, get news letter (only if you subscribed for it, and your  get full support.
• Ones you have placed your order, you will get a confirmation from us to advice with the time of the delivery.
• Usually most of parts in stock, only few items may take up-to 14 days to manufacture, we will inform you on the progress of your order.
• some pictures are used for illustration purpose only, always read the more info box for more details  

Payment methods

• Paypal
• Bank transfer
• Payment on store collection

Order status

• Awaiting bank wire payment   ( Payment has not been cleared yet)
• Cancelled (your order has been cancelled )
• Preparation in progress (products under building/packing.)
• Refund  (your fund has been refunded)
• On backorder  (your order on hold for more stock availability )
• Shipped   (your order has been shipped and it should be with you shortly)

Shipping

• Most order within the UK will be shipped using Royal mail services unless other courier been selected by the customer
• We also use City lin, DHL, Fedex, UPS and some other courier 
• Usually it takes 7 -14 days for the item to be delivered from the date of shipment. (this can be deferent from the date  of the order)
• CockpitSimPart is not responsible for any delay may cause by the courier and no compensation will be considered at any circumstances.
• We strongly advice our customer to take insurance cover to cover any damaged items on transportation. (please contact us if you would like to take the insurance cover)
• We are not responsible for any duty/import/taxes/customs/etc charges you may incur.

Order cancellation

• It is your right to cancel your order at any time within the manufacturing time (Before dispatch)